While accessing services through our official web page of Travlounge as well as the in-store
services at each of our outlets, we are obliged to seek and store the personal credentials and
info of our customers. This document is drafted for the kind information of our users on further
details, storage purposes as well as the retraction regarding the same so as to ensure the strict
confidentiality we maintain on preserving your privacy. We also do hereby welcome any sort of
queries and clarifications you feel in need of.
By making use of the services provided by our website, you do hereby accord to our Privacy
Policies and the terms mentioned within.
The Procedure of Data Collection
The list of personal data we are in need to offer the services set up in the app and the outlets,
and the motive behind every data collection will be elucidated to you on the provision of the
Any direct contact of the user with the customer support team at Travlounge would also provide
us with your contact info like mobile number, email address, name and address. This would also
facilitate the storage of your message content inclusive of the attachments you send along with.
The signing-up procedure prior to the usage of the app will also let us collect the contact details,
name and address of the user in a default manner.
The Consumption of Your Credentials and Data
The information and data of our customers/users would be used for the following purposes;
- To cater to the operations and maintenance of our websites and outlets
- Upgrade, customise and enhance our brand and web services
- To get to know the user experience of our website
- To conceptualise and implement advance features and modalities to our web/outlet
- For marketing and advertising purposes
- To contact with you, cater timely customer support and take valuable feedback
- To defend you from any sort of fraudulent calls and interactions under the name of
Log Files are collected and preserved by theTravlounge website similar to the log file
preservation done by any other companies or service providers. Service analytics is the major
intention behind log file preservation. Internet protocol (IP) addresses,
browser type, Internet Service Provider (ISP), date and time stamp, referring/exit pages,
and possibly the number of clicks are some of the data accessible through the procedure.
These pieces of info can’t lead to the identity revelation of the user. We do our web trend
analysis, site administration, user movement tracking, and procedures like demographic info
collection etc. through the data available from these log files.
Privacy Policies Concerning Advertising Partners
Third-party ad services associated with Travlounge make use of the technologies such as
browsers of Travlunge users. The advertisers would be able to acquire the IP address of the
users by doing so. The details fetched through the process will enable the advertisers to
customise and improvise the ads and ad categories that you might come across on different
Travlounge hardly owns any authority over these third-party ad cookies or technologies.
Third-Party Privacy Policies
The privacy policies and conditions mentioned in the prior sections are solely related to the
service and usage of the Travlounge web app and outlet services and don't concern the privacy
policies of third-party advertisers. To know more about the policies of those ad servers, it is
recommended to take a look at the privacy policies of the respective advertisers. Such policies
may contain user-friendly options to customise ads for yourself. Browser websites can also help
you with cookie management of respective ads.
Travlounge website and brand become extra particular about the cyber security of the children
availing our services. For the same purpose, we encourage all parents and guardians to
cooperate with us by monitoring, guiding and inspecting the activities of your wards on the
The users of the website falling under the age category of 13 years will not be subjected to any
kind of data collection or data preservation initiated by the Travlounge brand. Being a
parent/guardian you can also avail yourself the right to contact the company for the removal of
personal info provided by your wards knowingly or unknowingly.